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How ummi55 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use ummi55, how we use it, and what rights you hold over it.

Account data protectedDANA, OVO, GoPay transaction privacyCookie controls availableData request process clearIndonesia-region scope
ummi55 How ummi55 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply technical and organisational measures to keep your data safe. Your account is protected by password hashing and session tokens that expire after inactivity. For transactions processed via DANA, OVO, or GoPay, payment data travels over encrypted connections and we never store your full e-wallet PIN or password on our servers. Cookies are used to keep your session active and remember your lobby preferences — you can manage or clear these through your browser settings at any time.

Encrypted Connections All data exchanged between your device and ummi55 — including DANA, OVO, and GoPay payment flows — moves over SSL-encrypted connections to prevent interception.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can block or delete cookies in your browser without losing your account access.
Data Retention Policy Account data is kept while your account is active. After closure, we retain only what applicable rules require — then it is deleted or anonymised on schedule.
Who to Contact for Changes For corrections, deletions or data-portability requests, contact us through live chat or email. Requests are actioned after identity verification — usually your registered account email is enough.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team is the right starting point. Send your request through live chat or email and include your registered account details so we can verify your identity before making any changes. We aim to acknowledge data requests promptly and resolve them within a reasonable timeframe.

Live Chat Open the chat widget from any page on ummi55. Give your account email and describe your data request. Our team will verify your identity and confirm the next step.
Email Support Send a written data request to our support email. Include your full name, registered email, and the specific action you need — access, correction, or deletion.
Account Settings Some personal details — like your display name or contact number — can be updated directly inside your account settings without contacting support first.

Your Questions About Privacy at ummi55

These are the questions we hear most often about how we handle personal data, cookie use, and account information. If your question is not here, live chat is the quickest way to get a specific answer.

We collect your name, email address, and contact details at registration. Payment-method identifiers — such as your DANA or OVO account reference — are recorded when you make a transaction.

Payment data is shared only with the relevant e-wallet processor to complete your transaction. We do not sell or share it with advertisers or unrelated third parties.

Yes. Contact us via live chat or email, confirm your registered account details, and we will provide a summary of the personal data held in your account record.

Submit a deletion request through live chat or support email. We will verify your identity, process the request, and confirm once complete — subject to any retention rules that apply locally.

We use session cookies for login continuity and analytics cookies for lobby performance. You can manage or delete cookies anytime through your browser's privacy or settings menu.

The policy applies consistently across Indonesia, including Jakarta and Surabaya, where access to ummi55 is available under local law and eligible-region conditions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.