What Information We Collect and Why
When you open an account, we collect the details you submit — name, email address, and contact information. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we record the transaction reference, amount, and e-wallet identifier linked to that transfer. This is needed
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to verify payments, resolve disputes, and keep your account wallet accurate. We also collect device and session data: your IP address, browser type, and pages visited. This helps us detect unusual login activity and keep your account secure. If you reach our support team, the conversation
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record is stored so we can follow up properly. We do not sell your personal data to third parties. Data may be shared only with payment processors such as DANA, OVO, or GoPay to complete your transactions, or with service providers who operate under strict confidentiality
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agreements. Access to your account and any data processing depends on local law and is available only where local regulations permit. We retain your data for as long as your account remains active and for the period required by applicable rules after closure.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.