Reference

Your Rights and Our Policy at ummi55

These legal terms set out how ummi55 operates your account, handles your data, and manages the conditions under which access is available — where local law and eligible regions permit.

Account TermsPrivacy ConditionsDANA, OVO, GoPay PolicyCookie UsageJurisdiction Notice
ummi55 Your Rights and Our Policy at ummi55
LEGAL CONTACT PATHS

How to Reach Us About Legal Questions

If you have a question about these terms, want to request a copy of your account data, or need to flag a policy concern, our support team handles all of these directly. You can reach us through live chat inside your account dashboard, or by using the contact email address listed below. Response times vary by channel, but legal and policy requests are escalated to the relevant team rather than handled by the general queue.

Live Chat Support Open the chat widget inside your account dashboard. Describe your legal query clearly and request escalation to the policy team — they handle data, terms and access questions.
Email Contact Send your legal or privacy request to our support email. Include your registered account ID and the specific clause or policy area your question relates to.
Account Help Centre The help centre inside your account covers common legal queries — wallet linking rules, data retention timelines, and how to request account closure or data deletion.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

We take account security and data handling seriously. Your personal details — including the wallet information you connect via DANA, OVO, or GoPay — are stored with encryption and are not shared with third parties outside of what these terms explicitly allow. Below are the four core areas that define how we manage your data and how you can control it.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a copy of your stored data at any time via live chat.

Cookie Usage

We use cookies to keep your session active, remember your wallet preferences, and measure how sections of the lobby are used. You can manage cookie settings through your browser at any time.

Account Security

Login uses OTP verification sent to your registered mobile number. If you notice any unrecognised activity on your account, contact support immediately to freeze access and initiate a review.

Requesting Changes

To correct, update or delete personal data tied to your account, submit a request through live chat or email. We will confirm receipt and complete the action within the timeframe local law requires.

Legal Terms — Questions We Hear Most

Below are the legal and policy questions we get asked most often. Each answer reflects our current policy as written in these terms. If your question is not covered here, reach us through live chat or email for a direct response.

Yes. Access to ummi55 depends on the laws of your jurisdiction. Where local law does not permit this type of platform, access is not available. Check your local regulations before opening an account.

We collect the information you enter at registration — name, contact details, and the wallet credentials you link via DANA, OVO, or GoPay — plus session data generated during account use.

Open a live chat session inside your account dashboard and ask for a data export. Include your registered account ID. The policy team will process your request within the timeframe required by applicable law.

Yes. Submit a deletion request via live chat or email. We will remove data that we are not legally required to retain. Some transaction records must be kept for the period local law specifies.

The same account terms apply regardless of which wallet you use. DANA, OVO and GoPay transactions are all governed by these terms, alongside the individual wallet provider's own conditions.

Contact our support team by live chat or email, quoting the specific clause you believe applies. Legal and policy escalations are reviewed by a dedicated team separate from general account support.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.